I can offer a range of appointment times and prices:
50 minute sessions – please contact me directly for prices
80 minute sessions – please contact me directly for prices
half day consultancy – please contact me directly
full day consultancy and training – please contact me directly
I can offer consessions in certain circumstances, so please just ask if you would like to discuss this further.
I understand that things happen last minute, illness, traffic etc and I will always do my best to reschedule your appointment if and when I can do you don’t occur a charge.
However I do require at least 48 hrs notice if you want to change your appointment.
Clients can cancel or reschedule an appointment anytime, as long as they provide 48 hours notice. If you cancel an appointment with less than 48 hours notice, or fail to show up, you will be charged for the appointment.
Some practices have a have a 72-hour policy. Mine is 48 hours, and I am firm at 48 hours.
This cancellation policy is really important for my counseling practice because, while a medical doctor can see 35 patients in a day, a therapist like me generally sees a maximum of 6 or 7. I reserve for you, and all my clients, a full hour of my time for the session and clinical notes. If a client cancels with less than a full 48 hour notice, I won’t be able to fill that time slot, and I’ll lose an entire hour from my work schedule.
I want you to know that my cancellation policy in not a penalty or a punishment. Ninety-nine point nine percent of my clients understand this. Very rarely, I’ll have a client who will feel that he or she is being punished when I charge them a late cancellation fee. I want to make sure that you don’t feel this way, if someday you miss an appointment. Truth be told, if you are in counseling long enough, at some point you might forget about an appointment, or something will come up in your schedule that will result in you missing an appointment. Maybe you’ll need to work late. Maybe you’ll get a sudden onset of the flu. Maybe your kids will have doctor appointments, or your car will break down, or something unavoidable will come up.
I’m never upset with clients when they miss an appointment. I know that’s life. In return, my clients understand that scheduling an appointment with me is like buying tickets to an event. If you miss the event, it doesn’t matter why you missed it, or even if it was your first time, you can’t turn in your tickets for a refund.
Terms and conditions:
Please note that I don’t have a waiting room so please do turn up at your designated time. There is plenty of parking outside and once your allotted time is here please ring the doorbell.
Please be aware that I work from a garden office and to get through to there we have to walk across my garden and go down some steps and railway sleepers, which at times can be a little muddy and can get very slippery especially in the winter. So please be very careful where you walk and place your feet, because if you do slip, trip, fall or injure yourself in any way, I cannot take any form of liability for this. So please do be careful.